At Bin Shabib Drug Store, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Products can be returned within 7 days of the purchase date.

• To be eligible for a return, the item must:

  • Be unused and in the same condition you received it

  • Be in the original packaging

  • Include the receipt or proof of purchase

Non-returnable Items

Due to health and hygiene regulations, the following items cannot be returned:

• Opened or used medication

• Prescription items

• Personal care products (e.g. thermometers, inhalers)

• Medical devices that have been unsealed

Refunds

• Once we receive your item, we will inspect it and notify you of the status.

• If your return is approved, we will initiate a refund to your original payment method.

• Refunds may take 7–10 business days depending on your bank or card issuer.

Shipping

• You will be responsible for paying your own shipping costs for returning your item.

• Shipping costs are non-refundable.

Need Help?

If you have any questions about our return policy, contact us at:

Email: support@binshabibdrugstore.com

Phone: + 971 50 462 7594